Within 30 days of the order date, if you would like to return an unused and unlit candle for any reason, please click on this link to fill out our return request form
1. We will issue you an RMA number that you will need to include in the package.
2. Please enclose your invoice and merchandise in the original packaging.
3. Send the box to us via FedEx or insured mail to the address below. We cannot accept returns sent C.O.D.
4. Upon receipt of your package, we will promptly refund your money (minus shipping charges) or apply store credit to your account, or if you have no account set up, we can issue a gift certificate to you. Please specify which option you would like on the return request form.
Candles that have been lit and burned cannot be returned. If you have any questions or concerns, please contact us.
Maselli's Country Candles
8349 S Valley Road
Crystal Spring, PA 15536