Reward Points Program

Reward Points Program

1. Maselli’s Country Candles Reward Points Program Overview.

What is the Maselli’s Country Candles Reward points program?

It is our rewards program. Maselli’s Country Candles Reward points are our way of saying “Thank You” for purchases you make with us.

Why do I want Maselli’s Country Candles Reward points?

Everyone likes to save and Maselli’s Country Candles Reward points help you do just that every time you purchase from our site. You can save your Points up to get the things you want for free or you can pay for part of your order with Points to get a discount!

Who is Maselli’s Country Candles and why do I want their points?

If you’re not familiar, Maselli’s Country Candles makes and sells competitively priced candles with an awesome reward points program. We’ve adopted this program and believe you’ll be very happy with this great new way to save. Keep in mind that any Maselli’s Country Candles Reward points you earn from Maselli’s Country Candles.com can only be used for purchases on Maselli’s Country Candles.com.

2. How Do I Earn Maselli’s Country Candles Reward points?

How do I earn Maselli’s Country Candles Reward points?

Earning Points is easy! Here’s a quick step-by-step process for how to earn Points:

1) Create an account or log in

2) Shop and automatically earn 10% back in Points on all qualifying purchases

3) Points will be reflected in the shopping cart

4) Your order ships

5) Once your order ships, your reward points will show under Your Account

Keep in mind that Points cannot be earned in combination with sale prices. Also, they can’t be transferred to different accounts so make sure you are logged into your correct account when you make purchases.

How many Maselli’s Country Candles Reward points do I earn from each purchase?

Take the Price X10 and drop the remainder for a single item and this is how many points you’ll earn. Example:  A candle for $18.85 would earn 188 reward points.  If you buy 2 of these, your reward points would be 376.  Keep in mind that Shipping Fees, Tax and any other fees associated with your order are not included in the total price when it comes to earning points.

3. What Can I Get With Maselli’s Country Candles Reward points?

How do I use Maselli’s Country Candles Reward points?

You can use Points just like cash on our site to buy the things you want! Here’s a quick step-by-step process for how to redeem your Points:

1) Log in and shop

2) Apply your points at checkout

3) You can use your points to cover a purchase but if there is a remaining balance, you can use either a Credit or Debit Card to complete the transaction.

Right now, Maselli’s Country Candles Reward points are only redeemable on our site and are not redeemable for cash. Remember, they can’t be transferred to different accounts so make sure you are logged into your correct account when you make purchases.

How many Maselli’s Country Candles Reward points do I need to buy things on Maselli’s Country Candles.com?

100 Points = $1. You can use your points to get what you want for free or you can use a mixture of Points and other payment methods when checking out. For example, if the value of the merchandise in your cart is worth $40, then it will take 4,000 Points to cover the cost of the entire purchase. To view your Point Balance, go to the “Reward Points” link in the “My Account” section on our site. Once you get the hang of it, it’s easy and fun to see how much you save!

Are there limits to the number of Maselli’s Country Candles Reward points I can use per purchase?

The minimum number of Points that can be used per transaction is 0 Maselli’s Country Candles Reward points (equal to $0.00 of your purchase). The maximum number of Points that can be used per transaction is only limited by the number of points you have.

Do Maselli’s Country Candles Reward points expire?

No.

4. I Like It – Tell Me More!

How soon can I use Maselli’s Country Candles Reward points?

Points are available to use after your order ships.

What are qualifying purchases?

All items that are not on sale.

To qualify for Points, you must be logged into your account. Here are ways that disqualify an order from earning Points:

1) Gift Certificate purchase

2) Checking out as a Guest

How do I find out how many Reward points I have accrued and are available?

You can check your Reward points balance by:

• Logging in to your account and click on “Your Reward Points”.

 You will be able to see how many Points are available to spend.

*We reserve the right to suspend the awarding of Reward points, or cancel awarded Points, based on Maselli’s Country Candles’ determination of suspicious or illegal activity.

5. TERMS AND CONDITIONS OF THE MASELLI’S COUNTRY CANDLES REWARD POINTS PROGRAM

The following are the terms and conditions (the "Program Terms") governing the Maselli’s Country Candles Reward points Program (the "Program") owned and operated by Maselli’s Country Candles.com (the "Company") and offered to Maselli’s Country Candles.com customers ("Customer(s)") that have a valid Maselli’s Country Candles.com Account (an "Account").

ENROLLMENT

By participating in the Program, Customer(s) can earn Maselli’s Country Candles Reward points ("Reward points") subject to the Program Terms and Reward points Account balance and availability. Customer(s) must have and use a valid Account to earn Reward points on purchases made by the Customer through Maselli’s Country Candles. Continued use of an Account and participation in the Program constitutes Customer’s consent and agreement to abide by the most current version of these Program Terms as may be posted from time to time. Customer(s) are responsible for remaining knowledgeable as to any changes that Maselli’s Country Candles may make to these Terms and Conditions. Customer(s) must be signed into their Account when making purchases to earn Reward points. Purchases made by Customer(s) through the use of any means other than by use of their Account are not eligible for Reward points.

EARNING REWARD POINTS

Customer(s) will automatically become eligible and will begin to earn Reward points by establishing an Account. Reward points may be earned at a rate of 10% for all qualifying purchases. Reward points are only offered to, and may be earned and redeemed only by, Customer(s) of Maselli’s Country Candles. Orders from resellers, exporters, wholesalers, any businesses of any kind for commercial resale, or any other customers for resale are null and void and otherwise subject to cancellation


After an eligible purchase is made, the earned Reward points may be held in pending status until the purchase has shipped unless otherwise stated.

REWARD POINTS ACCOUNTS

Maselli’s Country Candles reserves the right to monitor all Reward points activity in any Customer(s) Account. Maselli’s Country Candles also reserves the right to adjust the number of Reward points in any Customer Account that does not indicate the correct number of Reward points as determined by Maselli’s Country Candles in its reasonable sole discretion. Finally, Maselli’s Country Candles reserves the right to rescind all pending or available Reward points for any orders that are cancelled, refunded, or returned at any time. Maselli’s Country Candles reserves the right to cancel or freeze pending and available Reward points credited to an Account if that Account shows signs of fraud, abuse, illegal or otherwise suspicious activity as determined by Company in its sole discretion. In such event, Maselli’s Country Candles reserves the right to pursue all legal remedies and actions available to it including legal action to recover any damages incurred by Maselli’s Country Candles in connection with such improper activity.

Reward points are offered as promotional items and are void if sold for cash or other consideration or if altered or copied. Reward points cannot be reissued if destroyed, lost, or stolen. Reward points have no intrinsic value, are not equivalent to cash, and may not be redeemed for cash. Reward points may not be purchased or sold by Customer(s) and Maselli’s Country Candles will not sell Reward points. Reward points are the property of Maselli’s Country Candles and Customer(s) have no property rights or other legal interests in the Reward points. Reward points are not valid where their earning or redemption is prohibited by law.

POINT EXPIRATIONS

Maselli’s Country Candles Reward points do not expire. They will remain in your account until you use them or we remove them because of fraudulent activity.

POINT REDEMPTION

Customer(s) must have a sufficient amount of available and eligible Reward points in their Account to qualify for a price reduction when redeeming Reward points. Reward points are not eligible for redemption until they are displayed as available Reward points in the Account. Pending Reward points cannot be redeemed during the period of pendency. All redemptions of Reward points are final and may not be cancelled. Available Reward points may be used to reduce the price of an item at checkout at the rate of One (1) Rewards Point per One cent ($0.01) deduction from the total of the order. Reward points can only be redeemed when using a credit card to make a purchase. Any refunds for orders that have used Reward points may be issued in an amount of Reward points up to a maximum amount equal to the amount of Reward points used on the order, less any adjustments as described in these Program Terms.

PROGRAM CHANGES

Maselli’s Country Candles reserves the right to revise these Program Terms at any time with or without notice, including (but not limited to) the rules for earning and redeeming Reward points, the expiration policy for Reward points, and the products and services for which Reward points may be earned and redeemed.

PROGRAM TERMINATION

The Program has no predetermined termination date and may continue until such time as Maselli’s Country Candles decides to terminate the Program. Maselli’s Country Candles reserves the right, at its sole discretion and for any reason, to terminate all or any portion of the Program by giving notice to that effect by means of a posting on the homepage and/or via another method of notice that may be deemed appropriate in Maselli’s Country Candles’ sole discretion. In such an event the Program will terminate at 11:59 PM Eastern Time the next calendar day following notice of termination issuance unless otherwise stated in the notice.  Any points that have not been redeemed prior to the Program Termination may be forfeited without compensation after the ending date specified in the Termination notice.

LIMITATIONS OF LIABILITY

MASELLI’S COUNTRY CANDLES MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO REWARD POINTS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT THAT POINTS ARE NON-FUNCTIONAL THEN CUSTOMER’S SOLE REMEDY, AND COMPANY’S SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH REWARD POINTS. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY AND CUSTOMER(S) MAY HAVE ADDITIONAL RIGHTS.

GENERAL TERMS

Any attempted participation except as permitted by these Program Terms, is void. Maselli’s Country Candles is not responsible for: (i) lost, late, incomplete, damaged, stolen, misdirected, illegible materials, email or mail; (ii) any computer, telephone, cable, network, satellite, electronic or Internet hardware or software malfunctions, failures, connections, or availability, (iii) garbled or jumbled transmissions; (iv) service provider/Internet/Website/use net accessibility or availability, traffic congestion, or unauthorized human intervention; or (v) inaccurate capture of any information, of Reward points, or the failure to capture any such information.

Maselli’s Country Candles is not responsible for (a) any incorrect or inaccurate information, whether caused by printing errors, Website users, tampering, hacking, or by any of the equipment or programming associated with or utilized in the Program; (b) any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction; or (c) unauthorized access to Maselli’s Country Candles’ websites or any communications means. Maselli’s Country Candles is not responsible for any personal injury or property damage related to or resulting from either: (1) participating in the Program or (2) downloading materials from or use of Maselli’s Country Candles’ websites.

Should there be any tax liability for the accumulation and/or use of Reward points or the receipt of merchandise in the Program, or expenses for the use and enjoyment of any such merchandise, or for any other reason, then such taxes and/or expenses are the sole responsibility of Customer.
Maselli’s Country Candles makes no guarantees, warranties, or representations of any kind concerning the Program. The earning and redemption of Reward points are void where prohibited by applicable federal, state, or local laws or regulations and are subject to change as may be necessary to comply with such laws or regulations. By agreeing to these Program Terms, Customer(s) hereby releases, and agrees to execute any agreements evidencing such release, Maselli’s Country Candles and its affiliates, officers, directors, employees, agents and partners from all liability regarding the earning, redemption, and use of Reward points, including any Reward points that may be lost, stolen, or destroyed after receipt.